Terms of service

Effective Date: May 27, 2025

Welcome to The Banned Book Shop (https://thebannedbook.shop). By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site or placing an order.

1. Overview

The Banned Book Shop is an independent online bookstore dedicated to making banned, challenged, and thought-provoking literature accessible to readers in the United States. All orders are fulfilled via our U.S.-based distribution partner, Ingram Content Group.

2. Use of Our Website

  • You agree to use this website for lawful purposes only.
  • You may not use our site to distribute viruses, engage in fraudulent activities, or infringe on the rights of others.
  • We reserve the right to suspend or terminate your access if we believe you have violated these terms.

3. Intellectual Property

All content on this site—including text, images, logos, and product descriptions—is the intellectual property of The Banned Book Shop and may not be copied or reproduced without written permission.

4. Order Fulfillment

All products are printed and shipped on demand via Ingram Content Group. Orders are processed within 1–3 business days. Delivery times typically range from 5–10 business days within the U.S.

5. Returns & Refunds

We accept returns or issue refunds for damaged, defective, or incorrect items. Change-of-mind returns are not accepted due to our print-on-demand model. Please refer to our Return and Refund Policy for details.

6. Pricing & Payment

  • All prices are listed in USD.
  • We reserve the right to update prices at any time without prior notice.
  • Payment is processed securely via Shopify and its trusted payment gateways.

7. Limitation of Liability

The Banned Book Shop is not liable for any indirect or consequential damages arising from the use of our website or the purchase of our products. We do not guarantee uninterrupted or error-free access to the website.

8. Privacy

Your use of our site is also governed by our Privacy Policy.

9. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Any updates will be posted on this page. Continued use of our site after changes are published indicates your acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us:

11. Books at War Member Rewards Program

The Books at War Member Rewards Program is a complimentary loyalty initiative designed to reward our customers for their engagement and purchases. By participating in this program, you agree to the following terms:

11.1 Eligibility & Enrollment

  • Membership is free and open to individuals aged 16 years or older.
  • Enrollment requires a valid email address and acceptance of these Terms of Service.
  • Members can unsubscribe from program communications at any time; however, unsubscribing may affect the ability to receive rewards-related notifications.

11.2 Earning Points

  • Members earn 5 points for every $1 USD spent on eligible purchases, excluding taxes, shipping, and discounts.
  • Upon joining, members receive an instant 100 bonus points and a 20% discount code applicable to their first purchase.
  • Additional points may be awarded through special promotions, referrals, or other activities as determined by The Banned Book Shop.

11.3 Redeeming Points

  • Points can be redeemed at a rate of 500 points for $5 USD off a future purchase.
  • Points are not legal tender, do not represent cash or store credit, and cannot be exchanged for money.
  • Points have no cash value, are non-transferable, and cannot be used as a form of payment outside the terms of this program.
  • Redemption is subject to availability and may be limited to certain products or categories.

11.4 Program Modifications & Termination

  • The Banned Book Shop reserves the right to modify, suspend, or terminate the Books at War Member Rewards Program, including any points balances, at any time and without prior notice or obligation.
  • Changes may include alterations to point accrual rates, redemption values, or eligibility criteria.
  • In the event of program termination, any unused points will be forfeited and have no monetary or compensatory value.

11.5 Account Management

  • Members are responsible for maintaining accurate account information.
  • The Banned Book Shop is not liable for any unauthorized access to member accounts or loss of points due to account inaccuracies or misuse.